AI customer synthesis

Turn transcripts into job stories

Personify agents synthesize customer interviews into clear job stories your team can use to shape better experiments.

Free to start. Built for teams that talk to users and run experiments.

Customer calls are full of signal. Personify helps your team find the struggling moments, write job stories, and connect them to experiments.

Find the struggling moment

Pull out the context, motivation, and desired outcome from messy transcripts.

Write usable job stories

Give product, design, and engineering a shared brief they can act on.

Trace evidence

Keep the link from customer quote to insight to experiment clear.

Outcomes

Build the habit of learning before scaling.

  • Less debate over what customers meant.
  • Better experiment inputs from real conversations.
  • A repeatable path from interview to product bet.

Questions

Direct answers for product teams

What is a job story?

A job story describes the situation, motivation, and desired outcome behind a customer need.

How does Personify use transcripts?

Personify agents synthesize transcripts into job stories, insights, and experiment-ready inputs.

Turn customer signal into better experiments.

Start with the kit, then use Personify to synthesize, plan, report, and share what your team learns.